LTS is a speech technology company focused on the development of intelligent software for speech recognition systems, as used in call centers for call routing and call mining purposes. Because this software is adaptable to any speech platform, it can be deployed across many different applications. The software is designed to improve analysis of natural language speech input so that speech systems can better adapt to the wide variations in human speech and human emotion. The software may also be used to glean critical business intelligence and emotional data from electronic communications, such as e-mails and blogs, which closely resemble conversational dialog.
LTS is the originator of a new and advanced speech application technology, Sequence Package Analysis (SPA). The research findings of SPA have been successfully refereed by engineers and linguists, and cited by other computer scientists as a useful data-mining method.
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